FAQ – Frequently Asked Questions

 

Arizona Garage Door Guru has the answers to your questions!

FAQ

Do You Offer Free Estimates?

Yes, we are offering free estimates. usually free for small, simple jobs and new garage door installations.

What are your operating hours?

We are ready to serve you every day, Sunday – Sunday, 24 Hours, But since the garage doors have no specific time to stop working and get stuck, we offer 24/7 Emergency garage door repairs, So you can say that we are available any time and any day.

How much will it cost to repair my garage door springs?

Replacing garage door springs costs between $350 and $750 for a professional to complete the job. This includes the cost of the spring, which ranges from $100 to $150 for a torsion spring and $40to $90 for an extension spring.

How much does it cost to replace my garage door opener?

The average cost to install a garage door opener ranges from $350 to $499, while the garage door opener itself costs around $220 to $350.

This brings us to a total cost of between $350 and $587 to install your garage door opener. Prices vary depending on the brand, model, power, and type of garage door you have.

What are the different types of garage door installation you made?

There are many types of garage doors to choose from – the six most common are sectional, roll-up, slide to the side, side hinged, tilt-up canopy, and tilt-up retractable.

You also must decide on the door material, finish, color, and special options like windows, insulation, and hardware you want to use.

What safety features are important in a garage door opener?

Most automatic garage-door openers have a safety feature that causes the door to reverse if it encounters an obstruction.

To test a garage-door opener, place a roll of paper towels under the door, and lower it. When the door hits the towels, it should reverse.

What maintenance should I do on my garage door and opener?
  • Check the garage door tracks and hinges.
  • Inspect for wear on any garage door rollers that are not attached to the lift cable system; steel rollers will show worn bearings and may look lopsided, while nylon rollers tend to crack as they age.
  • Look and Listen.
  • Tighten up the Hardware.
  • Test the Garage Door Balance.
  • Inspect and Replace the Rollers.
  • Replace the Weatherstripping.
  • Lubricate the Moving Parts.
  • Check the Cables.
  • Test the Auto-Reverse Safety Features.
What type of payments do you accept?

We accept cash, check, Venmo, PayPal. 

These allow you to securely log in YOUR account, add YOUR card and easily pay more securely!

 

How long is your parts and labor warranty for any other part replaced?

These warranties won’t cover the labor to remove or install the part that was purchased and warranty is parts only and confirmed at time of sale.

What kind of doors and operators do you repair?

We are ready to come to you, give us a call now for a free estimate!  We install, repair & replace all types of commercial garage overhead door & operators.

Do you repair garage doors on your first visit?

Yes, most of the time we can perform the garage door repair, including torsion springs, on the same day.

Call us, more often than not, we can diagnosis your garage door or opener issue over the phone.

Do you repair any garage door brand?

We repair all type of garage door brands

How often should my garage door be serviced?

You should have your garage door serviced at least once a year if no other issues arise.

Service technicians prolong the life of your garage door with preventative maintenance: lubricating areas of the door, tightening bolts and screws, and adjusting spring tension.

Where can I read reviews about your company?

We’re happy you asked because we value our customers’ feedback and would like to share it with you. Please visit the google my business page for Garage Door Repair & Replacement Company to see what our consumers had to say about us.

Are you insured?

Our company is insured as required by the law, and we are authorized to service commercial and residential garage doors.

Why my garage door isn’t opening?

There are many reasons why a garage door is not closing, from a problem with the mechanism through safety sensors issues to an opener problem. Sometimes we need more information, or we must visit your place before determining what the problem is and how to repair it.

Do I need to maintain my garage every day?

Yes. Even if it is a new door or barely use, lubricating the garage door will ensure that the door will continue to work and that its parts will stay strong. Especially in Phoenix, where the weather is not so friendly to the garage and its functions, it is essential to lubricate the moving parts and to adjust the opener and the spring system.

Are all of your staff experienced?

Yes, everyone in this company has studied all of these garage door services and has been providing them for years. We also adopt innovative and modern methods. Our reputation has been built with the quality services we provide to our loyal customers. 

How do I protect my garage door from water damage?

Both wood and metal doors should be applied with an appropriate coating to keep them safe from moisture. Our specialists recommend that you have a bottom weather seal installed as well. Weatherstrips should be installed on the sides, and the top of the door and the condition of the doors should be checked periodically to make sure they haven’t worn out.

How can I operate my garage door opener from my smartphone?

Please call us to discuss what options we can give you if your garage door does not have any smart-enabled device such as Liftmaster MyQ. If you already have the technology to control your door from your smartphone or tablet, please compare your device to the ones mentioned below and download the correct app.

Do you repair garage doors on your first visit?

Yes, we will usually complete garage door repairs, including torsion spring replacement, on the same day. Call us, and we’ll most likely be able to diagnose your garage door or opener issue over the phone.

Do you have replacement parts for any garage door system?

We have almost every brand of garage door, door opener, components, and accessories in stock and can get them quickly. We have a large parts warehouse to efficiently and effectively handle your request and address any problems you might have.

Why is my garage door so loud?

Your garage door may be causing noise for various reasons, the most important of which is age. The garage door chains, pulleys, springs, and other moving parts may also need to be serviced. Sections of garage doors get loose and need to be lubricated. Your garage door should be tested regularly; we suggest once a year to ensure maximum efficiency and safety.

Do you sell and install new garage door openers?

We certainly do! When it comes to garage door opener construction, opener fixes, and accessories like remotes and mobile access, we’re your one-stop-shop.

My garage door is making thunderous noises, what should I do?

First of all, if you feel your garage door system is unsafe or in need of immediate repair, please call Arizona Garage Door Repair Guru at (602) 540-9893. We do not recommend repairing your garage door unless you are a trained garage door repair technician, as the torsion springs are dangerous.

 

If your garage door system just needs a little oil, you may be able to oil any of the system’s components yourself. Give us a call, and we’ll help you decide whether your garage door device needs an inspection or tune-up, as well as tips on the right parts lubrication to use.

Why Does a Garage Door Open by Itself?

You don’t have a ghost in your garage, so don’t be frightened. A garage door that has a short circuit board can open and shut on its own. A garage door can go up and down due to shorts in the wall button, wired keypad, or other electric failures. It may be caused by a faulty remote or depleted batteries. Allow Garage Door Guru to locate the issue and quickly resolve it!

How Often Should I Have my Garage Door Service?

If the garage door continues to be in good working order with no signs of malfunction, a tune-up or regular garage door service should be done once a year. If you hear a scratching sound as the door opens or shuts, or if you find any other problems, contact Dream Garage Door right away so we can check it.

Can I paint my garage door?

Why not, right? A new steel door can also be painted. It’s a smart idea to wash it with TSP (Tri-Sodium Phosphate) first and then let it dry completely. Then, using good quality latex paint, paint it to get a better effect.

Is it possible to save money by purchasing a low-cost garage door?

When purchasing a garage door, there are many things to remember. Buying just what you require is potentially the better option.

What are the Latest Garage Door Trends?

Black garage doors and Mosaic windows are 2 of the latest garage door trends. Both add an ultra-modern look to your home

Can you fix the springs on my garage door?

Yes, absolutely. We specialize in broken springs. Our torsion spring replacements are heavy-duty, high-cycle, oil-tempered springs that don’t need to be lubricated and can last up to four times longer than standard garage door springs.

Can I replace the springs myself?

Garage door springs can never be replaced or adjusted by the homeowner. If you don’t know what you’re doing, garage door springs are under tension and can cause injuries or death.

Why does my opener light does not come on when the door opens?

You may have a burned-out bulb or something wrong. A light socket on the opener.

How much does a garage door cost?

The height, strength, level of customization, insulation value, and other factors all influence the price of a garage door. Our knowledgeable sales team is prepared to provide you with the details you need to choose the best door for your house.